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Frequently Asked Questions
Please read our FAQ before sending us a message.
Shipping fee differs based on location and distance. Your shipping fee will be disclosed to you when you are about to place your order. Shipping timeframe also depends on location and distance.
All payment methods available on the website are acceptable. In case of any issues, please send us a screenshot of the payment receipt via our customer service agent or dm on social media, as your comfort is our passion
Same-day delivery is available for Port Harcourt only, depending on the time payment was made and approved. Interstate delivery takes 3 to 5 working days. Any issues with delivery please reach out to our customer service agents.
Our physical store is located at 19d Alcon Road, by Nvigwe junction, above City Supermarket, Woji, Port Harcourt, Rivers State, Nigeria. Call our customer care agent for any further assistance 09065189031.
For Port Harcourt orders, they will be processed immediately and sent out depending on the time of payment confirmation. Out of state has delivery days which are Tuesdays and Fridays. Contact customer care for any further information
You are meant to recieve an invoice in your email but if you didn’t recieve but wants one, it can be created for you on demand. Kindly reach out to our customer care agent to ask for one, and it will be sent to you using your order number.
